Representative of Tour Operators
Often the tour operators look for representative of their brand who take care and look after their clients on holiday.
A representative is responsible for looking after groups of clients on package holidays at resorts.
As the public face of the tour operator, the representative (Flysardinia DMC) have create a superior first impression and continue to provide excellent customer service to clients throughout the duration of their stay.
The role involves holding welcome meetings, handling complaints and resolving problems as they arise.
Furthermore the representative is also responsible for selling resort excursions and additional services, such as car hire.